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Support and Contact Page

Important changes to our support desk. Please do not use our support desk for issues related to sales, or general inquiries. Please contact sales@jiffynet.net for all billing related issues and for general inquiries.


To initiate a support request please send an email to support@jiffynet.net. You will receive a ticket number and your ticket will be responded to. These changes have been made to better server all our customers.


You can also login to your billing page and create and track support tickets from there (please create separate support profile Username and Password) at http://jiffynet.net/billing/





Please send all correspondence to:





Sales and billing can be reached M-F 9-5 EST (NY) at:




Toll Free: 1-(844)-BEACHC


Upgrades and Cancellations:

You need to login to the billing system
Click on "My Services".
To the right of the due date, click on the small icon

At the bottom of the page, click on "Upgrade or Downgrade package" to Upgrade or Downgrade.  Click on that icon and follow the instructions. To cancel, click on the Request Cancelation Icon.

JiffyNet Features and Benefits (click for demos where applicable)